Email Me When Available
If you received a damaged item, please email us with your order number, a description of the damage and photos of the damage. If you wish to return your order for any other reason, we allow exchanges for merchandise credit within 14 days of delivery. We do not allow refunds and the customer is responsible for the cost of return shipping. Please note that items must be returned in the same condition in which they were received, with all the original packaging. Exchanges and credit are applicable only at the original point of purchase. The Ultimate Tower and The Allure Bookstand are final sale and not eligible for return or exchange.
Please email us at customerservice@assouline.com with your order number to begin the return process for an online order.
Our commitment to sustainability
Assouline supports One Tree Planted in its commitment to a more sustainable world through reforestation. Since 2019, this partnership has contributed to global efforts to restore forests, with the long-term vision of creating a sustainable cycle by sourcing paper from the trees planted. Our dedication to craftsmanship extends beyond the books themselves—today, our titles are printed on paper selected with the environment in mind, supporting the shift toward more responsible materials. With the belief that beauty stands not just in how it looks, but in how it’s made.